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1994-03-08
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DOCUMENT:Q112022 07-MAR-1994 [W_NT]
TITLE :Mac Client Cannot Print After Installing Service Pack 2
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:BUGLIST3.10 FIXLIST3.10.005
-------------------------------------------------------------
The information in this article applies to:
- Microsoft U.S. Service Pack for Windows NT and
Windows NT Advanced Server version 3.1
-------------------------------------------------------------
SYMPTOMS
========
After you install U.S. Service Pack 2 for Windows NT and Windows NT
Advanced Server, trying to print from a Macintosh client causes this error
message to appear:
<application_name> is unable to print this document.
Make sure you've selected a printer.
This happens only if you have set up a user account for the Print Server
for Macintosh as described on page 64 of the Windows NT Advanced Server
"Services for Macintosh" (SFM) manual.
WORKAROUND
==========
To work around this problem, use the Services section of Control Panel to
set the Print Server for Macintosh to log on as the System Account.
NOTE: You are unable to set print permissions for Macintosh clients when
the Print Server for Macintosh is logged on as the System Account.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT and Windows NT
Advanced Server version 3.1. A fix to this problem is in development, but
has not been regression-tested and may be destabilizing in production
environments. Microsoft does not recommend implementing this fix at this
time. Contact Microsoft Product Support Services for more information on
the availability of this fix.
Additional reference words: 3.10 SP2 Mac
KBCategory:
KBSubCategory: macnt
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1994.